Vicidial

What is ViciDial?
What can it do for your Call Center/Contact Center needs?


  • VICIdial is a fully featured Call Center application that offers Inbound ACD, Outbound Predictive Dialing, Inbound Email handling, Web-configurable IVRs, Skills-based agent routing, Voicemail boxes, Full call recording, PBX functionality and much more.

  • VICIdial is the most popular Contact Center Solution with the agent screen is available in 16 different languages, and with options to easily create your own custom translations as well. It has users running VICIdial at call centers from 5 to 500 agents, handling over a million calls a day at the larger installations.

  • VICIdial in addition to being a Dialer also can function as an ACD for inbound calls or for Closer calls coming from VICIDIAL outbound fronters and even allows for remote agents logging in from remote locations as well as remote agents that may only have a phone.





Vicidial Servers



  • We offer Vicidial Servers in Cloud and Dedicated Server formats.

  • For Cloud Server, select the appropriate Cloud server from Public Cloud Server Menu, and in Configuration options menu under Operating System select Vicidial.

  • For Dedicated Server, select the appropriate Dedicated server from Dedicated Server Menu and follow same steps.

  • If you need our help to troubleshoot issues or fix configuration issues for your Vicidial server, please select Premium Support under Configuration menu which is $49/month extra fee.

  • If you need us to fully configure Your Vicidial Server and do all configuration for you 24/7, you must take 24/7 Vicidial Configuration Support which is an extra fee. Contact us for more details.

  • We will install the Server in a fully functional way and deliver to you within hours.

  • 5 Days Free Trial is not available for these Servers. You have to make payment to assign server since it takes time and effort to set up and it is not an easy work.





Order Vicidial Servers


You can order your Vicidial from the below links.
In configure options page, select "Vicidial" from Operating System drop-down option.
To get 24/7 Help on troubleshooting issues or fix configuration issues in your Vicidial server,
select 24/7 Premium support for Vicidial from Support Package dropdown menu.

Changing Drive to SSD drive for Dedicated server will result in double number of Call/Seats.


Click Here to order 8 Core Cloud Server (4-8 Seats or 20-40 Concurrent Calls): VIEW

Click Here to order 16 Core Cloud Server (8-16 Seats or 40-80 Concurrent Calls): VIEW

Click Here to order 24 Core Cloud Server (15-30 Seats or 75-150 Concurrent Calls): VIEW

Click Here to order 8 Core Dedicated Server (15-30 Seats or 75-150 Concurrent Calls): VIEW

Click Here to order 16 Core Dedicated Server (20-40 Seats or 100-200 Concurrent Calls): VIEW

Click Here to order 24 Core Dedicated Server (30-60 Seats or 150-300 Concurrent Calls): VIEW

Click Here to order High End 24 Core Dedicated Server With SSD Drive (60-120 Seats or 300-600 Concurrent Calls): VIEW

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